” Can I bring my pet to the resort? “

Yes, Solarena is a pet-friendly resort.

” Can I cook my own food? “

Only Balay and Placa Romana villas are allowed to cook. We have a restaurant, Casa Mana.

” Will my booking be cancelled without deposit? “

Yes, booking will be cancelled if deposit is not made in 48 hours. Please deposit at least 50% of the total price of your reservation to avoid cancellations and losing your reservation.

” Where do I deposit payment? “

Upon booking, there will be payment instructions shown below your booking details.

At least 50% deposit of payment should be made within 48 hours upon booking to:

SOLARENA SEASIDE RESORT, INC.

Banco De Oro Account # 0039-2801-3367

Failure to deposit within said time will cancel your reservation.

” Can I get a refund when I cancel my reservation? “

CANCELLATION POLICY: If cancellation notice is received 30-15 days prior to arrival date, 30% of purchase price will be charged. If cancellation notice is received 14-7 days prior to arrival date, 50% of total purchase will be charged. If notice is received 6-1 day(s) prior to arrival date, confirmed booking is non-refundable but re-bookable only. Payment refund is by Bank Transfer to the account of the guest. “No shows” for confirmed booking will not be refunded For corporate booking, cancellation can be confirmed with the resort reservations by the authorized representative of the group or person who made the reservation.

We have set a few guidelines for the new normal. Your health and safety is our top priority. Kindly read the guidelines below, and then proceed to booking your stay.

New Normal Guidelines

In light of the new COVID-19 safety protocols,
we have created this guideline for you to be able to
book your stay with us as hassle-free as possible.

COVID-19 Test Results

We need a copy of your COVID-19 Nasal or Oral swab test results showing that you and your companion/s are Negative. No Rapid Test kits.

Travel Pass

A copy of your travel pass and reason for traveling are required before you will be able to book your stay with us. Kindly call our resort admin for assistance.

2 Adults only

We have limited the number of people to a maximum of two (2) adults per room to enforce social distancing protocols. Please contact our resort admin for assistance.

Contact our Resort Admin

For more assistance and further inquiries,
you may contact our resort admin and personnel
through the direct line and email address below :

+63 948 851 4739

contact@solarenaresort.com